FAQ

What are the proposed shipping methods?
Italy : Poste Business Express
International : DHL Express (any customs charges are not borne by Desiderata Swimwear)

How can I track my package?
Once you have purchased the product you will receive an email with the tracking number as soon as your swimsuit has left and you can track your package directly from your account, chat, or on the "track my order" link

Where do you ship products from?
We ship products directly from Desiderata Swimwear headquarters located in Cernusco sul Naviglio, Milan.

How many days does delivery take place?
In 1-4  business days, from the day after pickup.
Cost calculated at checkout, we offer free shipping for orders over
€89,00.

Can I cancel an order?
Please contact us at our customer service department.

My product arrived damaged, what can I do?
We hope this never happens, please email us right away at info@desiderataswimwear.com and we will be happy to help you.

How do I make a return?
Visit our returns page.

How can I contact you?
Directly on our website on the contact us page, on our instagram page or at our email info@desiderataswimwear.com